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How Compassion Can Transform Your Organization

thriving on change

The following is an excerpt of Elad Levinson’s interview with Leadership Development News.It’s no secret that the “softer” personality traits aren’t as valued in organizations. Empathy, self-reflection, and goodwill take the backseat to efficiency, results, and profits. What would you say if I told you that fostering the former skills would actually improve the latter?

Jane Dutton, one of the founders of the Center for Positive Organizational Scholarship and University of Michigan Roth School of Business, has been studying and researching compassion in the workplace. Her research shows that when you train in mindfulness, it has an immediate impact on the quality of your relationships with your colleagues.

Mindfulness and compassion in the workplace happens in three ways:

Responsibility

You take more responsibility for your own reactions to situations. Instead of being unaware of the impact you have on the people around you – whether it be the team you manage, the project you’re a part of, or even in your personal life outside of work – you begin to step back and observe. Once you are able to view yourself from a semi-objective standpoint, you will find that your actions, positive or negative, may have been really influencing outcomes.

Listening

Your listening skills will be immediately impacted. When you are mindful, you tend to be able to put aside your internal reactions to things and really listen to someone and what they are experiencing. As a result, you will improve in being able to include other people and their experiences with the problems you’re trying to solve, which will make not only you, but your team, happier and more efficient.

Warmth

You just might become warmer. You become more interested in others. There is a sense of concern that the people around you might translate as, “I’m with you, not against you. I’m here for you and interested in your growth and development.”

What people like Jane Dutton and myself are trying to say is that there is room for compassion in the workplace. Work should not be a place you have to completely turn yourself off. Practicing mindfulness and compassion in the workplace can start with you; give it some time and you just might notice your colder co-workers warming up to you, and your workplace become a more enjoyable place.

thriving on change

Preview the free Introductory Module from Thriving on Change here.

Learn more about the course here.

Download Elad’s free ebook, Learn to Dance on Jello here.

 

 

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A Mindful Workplace: Shifting from Difficulty to Opportunity

Praxis You

Mirabai Bush, co-founder of The Center for Contemplative Mind in Society and long-time mindfulness coach for organizations, has noticed the positive impact mindfulness techniques can have on employees throughout her 40+ year career. Below is an excerpt of her conversation with Elad Levinson, creator and facilitator of the upcoming Praxis You course, Thriving on Change.

Benefits of a Mindful Workplace

“When I began introducing mindfulness methods to co-workers or clients, the most noticeable shift was that people became more present with difficulty. They didn’t repress it or push it away. They were better able to say, “Okay, here’s a difficult situation. What are our options? What are the possibilities? What can we do with it?” I began to see a calmness and acceptance in difficult moments.

People also started to accept change with more ease. As you may know, when we practice mindfulness, we learn to see that everything is changing all the time. We watch our mind and our body. We notice thoughts and physical sensations rise and fall away. Sensations are changing. Ideas are changing. We become much more comfortable with change.

When I first started working with Google, I was intrigued by a real-time projection of what people were Googling. The whole wall was a projection of all these questions, phrases and fragments going up the wall, and then disappearing. I thought, “This is the global mind at work.” Just the way you watch your own mind in meditation, you’re getting to watch what the global mind is thinking and letting go of.

Back to coping with change. When I worked with a large chemical company in the mid-”˜90s, there was always a possibility they were going to be bought by somebody else. It was that period of mergers and acquisitions. The employees were always really worried about job security. I would focus our mindfulness practice retreats on dealing with change.

We discovered that the more comfortable we become with change, the more we can just be with whatever arises. Including a job loss. And that’s not to minimize that such a change could cause suffering. But we’d be able to be there with that suffering. That presence and awareness was huge in terms of developing leaders.”

Praxis You

Sign up for More Than Sound’s free newsletter to learn how and when to register for my Praxis You course, Thriving on Change. Email mike@morethansound.net to sign up.

Take a Survey

To help us develop useful, practical courses for you, please take a few moments to complete a very short survey. As a thank you, we’ll give you free access to module one of our first course, Thriving on Change. Be sure to provide your email address when you’re done with the survey.

Podcasts

Mirabai Bush on founding The Center for Contemplative Mind in Society

Mirabai Bush and Daniel Goleman on the importance of self-awareness and self-regulation

Coping with Change guided exercise

Practice Emotional Intelligence

Additional Resources

Working with Mindfulness: Research and Practice of Mindful Techniques in Organizations

Working with Mindfulness Guided Audio Exercises (CD or digital download)

Cultivating Focus: Techniques for Excellence

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Distraction: How Americans Manage Stress

Avoiding Stress Doesn’t Help You Manage Stress

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Online Learning Just for You

Praxis You

This Spring, More Than Sound will launch Praxis You, our new online learning platform for personal and professional development.

To help us develop useful, practical courses for you, please take a few moments to take a very short survey.

As a thank you, we’ll give you free access to module one of our first course, Thriving on Change.

Be sure to provide your email address when you’re done with the survey.

How Praxis You Works

Our one-of-a-kind learning sessions are designed to help you harness the knowledge necessary to achieve your full potential. The content includes the latest research, real-life experiences, relevant guidance, and proven-effective tools.

Praxis You is designed to enlist all of your learning faculties. Each course offers a balance of:

  • video
  • audio
  • animation
  • self-assessments
  • discussion forums
  • downloadable practices
  • reading on your own time.

Praxis You also encourages relationship building with your peers and instructor through interactive dialogue during the course, and post-course follow-ups and evaluations.

Thought Leaders

Daniel Goleman, internationally renowned psychologist and author of What Makes a Leader: Why Emotional Intelligence Matters

Joseph Grenny, bestselling author of Crucial Conversations

Elad Levinson, leadership coach and business adviser. Read Elad’s LinkedIn series, Learn to Dance on Jell-O: Part 1 and Part 2.

Mirabai Bush, co-founder of The Center for Contemplative Mind in Society and author of Working with Mindfulness: Research and Practice of Mindful Techniques in Organizations

Sylvia Boorstein, founding teacher at Spirit Rock Meditation Center

Monica Worline, co-founder and President of organizational development firm Vervago

Theresa Glomb, Professor of Organizational Behavior at the University of Minnesota

Jane Dutton, Professor of Business Administration and Psychology at the University of Michigan

Jutta Tobias, lecturer on Business Performance Management

Juliet Adams, Director of A Head for Work, a firm specializing in leadership and workplace productivity

Learn More

Sign up for our free email newsletter to find out when and how to register for future courses. Email mike@morethansound.net.

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4 Tips for Introducing Young People to Mindfulness

Holistic Life Foundation

Introducing mindfulness to at-risk youth poses special challenges.

Ali and Atman Smith, and Andy Gonzalez of Holistic Life Foundation help children in one of Baltimore’s toughest neighborhoods find calm and confidence through yoga and meditation. Sam Himelstein, Behavioral Health Clinician at the Alameda County Juvenile Justice Center incorporates mindfulness with his young patients’ therapy.

All four men participated in last years Bridging the Hearts and Minds of Youth conference. They offered 4 practical tips to help educators, counselors and parents effectively introduce young people to mindfulness practices.

1. Meet them where they are. They may not be ready to sit upright, or even close their eyes. Start with simple steps, such as focus on your breathing.

2. Make it practical. Let them know that they can return to their breath, or focus on their thoughts no matter where they are or what they’re doing. This will help them practice more often.

 

3. Clarify the session. For instance, tell them, “We’re going to focus on our breath and notice whatever comes in.” It helps set expectations.

4. Don’t be attached to formality. Setting strict conditions is unrealistic. It may prevent people from wanting to practice.

HLF at TedX

Holistic Life Foundation

If you’re having trouble connecting with the young people you work with, fear not. There’s hope. It works. Holistic Life Foundation gave a TedX Talk about the effectiveness of their work in the community. HLF started in 2001 with 20 fifth-grade boys. The foundation’s after-school program introduced yoga, mindfulness, urban gardening, and teamwork. In a city where the dropout rate for high school students is routinely higher than 50%, 19 of those first 20 boys graduated and the other got his GED.

Watch the 2012 and 2013 Bridging the Hearts and Minds of Youth conferences for more insights behind the research and practice of mindful techniques in educational settings.

Source: HLF’s TedX Talk video from Mindful.org.

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It’s Time to Demystify Meditation

Meditation’s Unlikely Champion

Dan Harris, co-anchor of ABC’s Nightline, had a panic attack on air several years ago. As he recounts in his latest NPR interview, it’s the stuff of nightmares.

“My heart started racing. My mind was racing. My palms were sweating. My mouth dried up. My lungs seized up. I just couldn’t breathe,” he remembered.

After the ordeal, Dan discussed ways to address his panic attacks and stress with friends and health providers. Meditation was frequently suggested. But Harris remained a skeptic. “That’s only for people who are into crystals and Cat Stevens, use the word namaste un-ironically, and live in a yurt.”

Meditation still has a “bad rap” as too weird or difficult. But fortunately that’s changing. What helped changed Dan’s mind was the growing neuroscience research on the real benefits of this ancient practice.

Talk About the Research

Mirabai Bush and Daniel Goleman spoke about their experience of introducing mindfulness techniques to secular audiences – including the US Army. Here’s an excerpt from their discussion in the new print edition of Working with Mindfulness: Research and Practice of Mindful Techniques in Organizations.

Mirabai Bush: For a long time there was a lot of resistance to introducing mindful techniques in some of the organizations I worked with. But as soon as people agree to try it, the benefits become very obvious. Participants become more calm, more clear. They begin to have better insight into what’s happening, and they begin to get along better with the people they’re working with. So once people agree to try it, there’s really no problem. But there is still resistance to trying it, although much less since the publication of the neuroscientific research on mindfulness. All the work that’s come from Richard Davidson and others has really helped people get past a certain level of resistance and skepticism.

Daniel Goleman: I can give you a little background on that change. You mentioned Davidson. He is now a neuroscientist at the University of Wisconsin at Madison. Richard and I were fellow graduate students at Harvard. He was the other one who was interested in meditation. He did his dissertation on attention and so on, and he has gone on to develop a field called Contemplative Neuroscience, which has upgraded the quality of the research on mindfulness and meditation.

Until Richard’s work, frankly, some was great, and some was terrible. Now this research is using fMRIs and state-of-the-art brain imaging. What it’s showing is what we knew intuitively when we were in India, which is that these practices can be quite transformative. And if you practice them a lot, it’s really transformative. If you practice a little, it’s still transformative.

What we found in the research on relaxation was that one of the byproducts of focusing your mind is that your body lets go and relaxes. And the reason it lets go is that one of the things that keeps us stressed is these tight loops of thoughts and ruminations — ”what’s on my mind, what’s upsetting me” — which are hard to let go. Meditation training, whether it’s mindfulness or any other kind of meditation, teaches you how to drop those upsetting thoughts. Our understanding is that it’s the letting go of those thoughts, putting your mind in a neutral or present place and keeping it there, that causes the body to be able to drop the tension, let go of the stress, and then get deeply relaxed.

10% Happier

Harris’ positive experience with meditation led him to write a book: 10% Happier: How I Tamed The Voice In My Head, Reduced Stress Without Losing My Edge, And Found self-help That Actually Works – A True Story.  The somewhat tongue-in-cheek title says it all. The hard-nosed reporter is still grappling with his new “identity” as a meditator. But the benefits aren’t lost on him, and he wants to encourage others – especially the chronically stressed, highly driven professional like him – to think twice before scoffing at the idea of sitting still to notice your breath.

He talks more about the book’s mission in the interview. “I honestly believe meditation is the next big public health revolution. The big problem is that there’s this PR issue around meditation. People think it’s either too weird or too difficult. And so my goal is to dispel both myths and to say, A, if a skeptic like me is doing it, you can do it. And, B, if somebody with the attention span of a kitten, like me, is doing it, you can, too.”

Resources

Articles:

Meditation: Breathing New Life into an Ancient Practice

What Mindfulness Is – and Isn’t

What Makes a Good Mindfulness Coach?

Mindfulness at Work: An Interview with Mirabai Bush

Videos:

What is Meditation? It’s Not What You Think

Bringing Mindfulness to the Mainstream

Mindfulness at Google

Podcasts:

Guided Exercise: Sensory Focus

Focus and Leadership

Finding Time for Mindfulness

Books, Audio, Video:

Working with Mindfulness (CD and download)

Cultivating Focus: Techniques for Excellence

Bridging the Hearts and Minds of Youth

Relax: 6 Techniques to Lower Your Stress

 

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Our 14 Favorite Podcasts in 2014

2014 podcasts

This year we reached a record number of downloads of our podcasts. Thank you! We’re glad you find the content useful. We went back to re-listen to some of our most popular posts. It looks like the concept of focus and attention training were of most interest to listeners. Here’s a recap of the 14 Favorite More Than Sound Podcasts of 2014.

#14 Daniel Goleman talks about Focus on Bloomberg.edu

Dr. Goleman spoke with Jane Williams about the importance of teaching kids cognitive control, the pros and cons of mind wandering, and how to effectively manage distractions.

Listen to the podcast or the complete interview here.

#13 George Kohlrieser’s TedTalk on Negotiation

In this episode, we heard an excerpt from a TEDx talk given by hostage negotiator and IMD professor of leadership George Kohlrieser. As he tells it, successful negotiation, no matter how high the stakes, comes down to bonding. And it’s not only others who have the ability to take us hostage – sometimes we can do that to ourselves.

Listen to the podcast or the complete presentation here.

#12 Common Hiring Mistakes

Claudio Fernández-Aráoz spoke with Daniel Goleman for the video series Leadership: A Master Class. This excerpt of the conversation focuses on some common mistakes employers make while searching for the right candidate.

Listen to the podcast or watch the full discussion here.

#11 The Teenaged Brain

This is an excerpt from Dr. Daniel Siegel’s appearance on Iowa Public Radio’s River to River. He spoke with host Ben Kieffer about the misinformation around “bizarre teenage behavior.”

Listen to the podcast or the complete interview here.

#10 Why The Rich Care Less

Daniel Goleman spoke with Michael Brooks from the Majority Report on why inequality hurts empathy, the emotional impact of wealth and poverty and what we can do to create a more attentive and empathic society.

Listen to the podcast or the full discussion here.

#9 Teach Systems Awareness in Schools

Daniel Goleman spoke with Peter Senge, who pioneered bringing systems thinking into organizations, about its introduction to schools. You can read more about this concept in their book The Triple Focus: A New Approach to Education.

Listen to the podcast.

#8 Failure is Essential for Success

Many of these episodes explore concepts and tools that are important ingredients of success. So you might be surprised to hear that this one is devoted almost entirely to failure. But to Bill George, failure is an essential ingredient itself, as you’ll hear in this excerpt from Daniel Goleman’s series Leadership: A Master Class.

Listen to the podcast or watch the full discussion here.

#7 Master the Leadership Styles

Daniel Goleman has introduced 6 different leadership styles that can be used to get results. In this episode, he talks about how leaders can’t rely on just one or even two, but must become proficient in as many as they can. Together, the styles become a set of tools the most effective leaders can use in any situation.

Listen to the podcast.

#6 Creativity in the Workplace

Daniel Goleman and Teresa Amabile discuss some aspects of work life that are necessities for a company that depends on creativity.

Listen to the podcast or watch their entire discussion here.

#5 High Performance Leadership

Daniel Goleman spoke with George Kohlrieser for IMD’s Wednesday Webcast. The two discussed the role of attention in high performance leadership.

Listen to the excerpt or the complete discussion here.

#4 Don’t Write Off the Coaching Leadership Style

The coaching leadership style is the least used out of the six approaches. Yet it’s a style that can have a very positive impact on employee performance and bottom-line results.

Listen to the podcast.

#3 The Triple Focus: A New Approach to Education

Daniel Goleman and Peter Senge discuss the three types of focus that should be included in classrooms: self awareness, empathy, and an understanding of our relationship with the world around us.

Listen to the podcast.

#2 Daniel Goleman Talks about Focus with Diane Rehm

Dr. Goleman spoke with Diane Rehm on what the latest science tells us and how we can sharpen our focus and thrive.

Listen to an excerpt or the full interview.

#1 Focus: The Hidden Driver of Excellence

Daniel Goleman spoke in-depth with KQED about why the ability to focus is the key factor in achieving success – more than IQ or social background. He also discussed how we can cultivate different types of attentiveness, from a narrow focus that shuts out the world to the “open awareness” that is receptive to seemingly unrelated ideas.

Listen to an excerpt or the full interview.

What is Mindfulness?

Stay tuned for details about our new podcast series launching in 2015: What is Mindfulness? More Than Sound’s Hanuman Goleman talks with a variety of mindfulness practitioners, teachers and scholars about the definition of mindfulness.