Daniel Goleman’s What Makes a Leader: Why Emotional Intelligence Matters is the author’s collection of business journal writings on his key actionable findings about leadership and emotional intelligence. This often-cited, proven-effective material is essential for stellar management, performance and innovation. The collection makes available his most sought-after writings in one single volume.
The collection reflects how Dr. Goleman’s thinking has evolved about emotional intelligence, tracking the latest neuroscientific research on the dynamics of relationships, and the latest data on the impact emotional intelligence has on an organization’s bottom-line.
The articles have become essential reading for leaders, coaches and educators committed to fostering stellar management, increasing performance, and driving innovation.
Print copy available March 14, 2014. Digital copies available in early February.
Save 30% on pre-orders of 20 or more copies. Email mike@morethansound.net for details.
A recent Forbes article shared positive data revealing ROI (return-on-investment) for companies offering employee assistance programs designed to help workers better manage stress, enhance well-being, increase engagement, and boost performance.
Organizations that received the American Psychological Association’s Psychologically Healthy Workplace Award for efforts to promote employee well-being and performance reported an average turnover rate of 6%, as compared to the national average of 38%. Gallup‘s Q12 employee engagement assessment also concluded that companies with higher employee engagement outperformed competitors by 22% on their financials. And companies that made it onto the Fortune’s 100 Best Companies to Work For list had annualized stock market returns performing 2X better than general market indices, according to Great Places to Work. As these articles suggest, organizations can receive a number of benefits from providing emotionally intelligent support for their employees to help manage stress at work:
– Manage organizational attention deficit disorder. Ideally people working as a team are going to be attuned to each other. The star performing teams have the highest harmony, and have certain norms for maintaining that harmony such as:
They are very aware of each other strengths and weaknesses.
They let someone step into or out of a role as needed.
They don’t let friction simmer until they explode.
They deal with it before it becomes a real problem.
They celebrate wins, and they have a good time together.
– Match a person’s tasks to his or her skill sets. The more a challenge requires us to deploy our best skills, the more likely we will become absorbed in flow at work.
– Attention regulates emotion. the more we strengthen our circuitry for concentration, the easier it becomes to let go of emotional hijacking and return toward a flow state. Resilience is defined as how much time it takes to recover from being upset. The quicker your recovery, the more resilient you’re going to be.
For more personal and professional mindfulness resources, visit our Mindfulness page, or listen to our free podcasts from our authors.
Exciting, compelling, and grounded in new research on meditation, this is a rare audiobook with powerful insights that can change us at the deepest level.
