S3E11 Amy Gallo on How to Work with Anyone [Even Difficult People]

September 13, 2022

On today’s episode, Daniel Goleman and Amy Gallo discuss Gallo’s new book, Getting Along: How to Work with Anyone (Even Difficult People). This is a must listen for anyone who has ever had a job. Gallo identifies eight types of difficult people and shares how you might deal with insecure managers, passive aggressive people and other folks who keep us up at night.

Our Guests

Amy Gallo

Amy Gallo is a workplace expert who writes and speaks about gender, interpersonal dynamics, difficult conversations, feedback, and effective communication. She works with individuals and teams to help them better collaborate, communicate, and transform their culture to support dissent and debate.

Gallo is the author of Getting Along: How to Work with Anyone (Even Difficult People) and The HBR Guide to Dealing with Conflict.

Amy also co-hosts the Women at Work podcast, and is a contributing editor at Harvard Business Review, where she writes about workplace dynamics.

She has taught at Brown University and the University of Pennsylvania and is a graduate of both Brown and Yale University.

Resources

Ask Dan:

Have you ever wanted to ask Dan Goleman anything about emotional intelligence, mindfulness, meditation, or leadership? Or maybe purpose or life in general? If you’ve got questions, Dan has answers. Your question could be selected and featured on an upcoming episode. Submit your question via voicemail at keystepmedia.com/askdan.

Deeper Dive into Emotional Intelligence:

Where Emotional Intelligence Begins, by Elizabeth Solomon What Google Learned From Its Quest to Build the Perfect Team

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Episode Credits:

This show is sponsored by Key Step Media, your source for personal and professional development materials focused on mindfulness leadership and emotional intelligence.

Daniel Goleman hosted today’s episode. Bryant Johnson is our artist in residence. Czarina Carden does marketing. Our music is by Ghost Beatz. Kerry Seed is the executive producer.