Richard E. Boyatzis is Distinguished University Professor of Case Western Reserve University, Professor in the Departments of Organizational Behavior, Psychology, and Cognitive Science, and HR Horvitz Professor of Family Business. He has a BS in Aeronautics and Astronautics from MIT, a MS and Ph.D. in Social Psychology from Harvard University. Using his Intentional Change Theory (ICT), he studies sustained, desired change of individuals, teams, organizations, communities and countries since 1967. He is the author of more than 200 articles and 9 books on leadership, competencies, emotional intelligence, competency development, coaching, neuroscience and management education, including the international best-seller, Primal Leadership with Daniel Goleman and Annie McKee and the recent Helping People Change with Melvin Smith and Ellen Van Oosten. His Coursera MOOCs, including Inspiring Leadership Through Emotional Intelligence has over 1,400,000 enrolled from 215 countries. He is Fellow of the Association of Psychological Science, the Society of Industrial and Organizational Psychology, and the American Psychological Association.